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Japan Pension Refund Support

Japan Pension Refund & Tax Refund Support for Former Foreign Residents

PenPos supports former foreign residents with National Pension, Employees’ Pension Insurance, or mixed Japanese pension records in checking whether a lump-sum withdrawal claim may be within its service scope. Where applicable, support can include the related tax refund procedure.

  • Claim what you are entitled to through a structured, end-to-end process
  • No upfront fee — our fee is deducted only after the refund is completed
  • Applications must generally be made after leaving Japan and within the required filing window

Refund amounts vary depending on factors such as your salary level and enrollment period. For many eligible applicants, the refund is meaningful, and the 20.42% withholding tax on Employees’ Pension Insurance payments may also be recoverable through a separate tax refund process.

Support for Japan pension refund applications
Lump-sum withdrawal payment support

What is the Lump-sum Withdrawal Payment?

Japan provides separate lump-sum withdrawal payments for eligible non-Japanese nationals with qualifying National Pension, Employees’ Pension Insurance, or both types of records after they no longer have an address in Japan. Requirements, period checks, and payment calculations differ by scheme.

The amount varies depending on your income level and length of enrollment. In some cases it may be relatively modest, while in others it can be substantial.

Employees’ Pension Insurance illustrative examples:

Monthly salary of ¥300,000 for 1 year: approx. ¥250,000–¥300,000
Monthly salary of ¥500,000 for 3 years: approx. ¥1,000,000–¥1,500,000
Monthly salary of ¥650,000 with three annual bonuses of ¥1.5 million for 5 years: over ¥5,600,000
(For an Employees’ Pension Insurance payment to a non-resident, income tax of 20.42% is withheld; a separate filing may recover some or all of that tax.)

General eligibility requirements:

  1. Non-Japanese nationality
  2. Meet the applicable scheme-specific six-month period requirement; National Pension and Employees’ Pension Insurance periods are checked separately
  3. No registered address in Japan at the time of claim
  4. Application submitted within 2 years after leaving Japan
  5. Not already entitled to a Japanese old-age pension based on long-term coverage

Check your situation

Application Flow

Click the button below to start your application
(You can also apply here.)

Once you apply, PenPos will support you through a simple and secure process from start to finish.

  1. Submit the application form
    Provide your name and email address to begin.
  2. Receive guidance for required information and documents
    We’ll send you a link to provide personal information and upload the necessary documents.
  3. Submit information and documents
    You can submit everything online through our secure form.
  4. Submit the pension claim
    After review, we’ll submit the application to the Japan Pension Service.
  5. Receive the refund
    You’ll typically receive your payment within 3–4 months. We’ll notify you once the approval notice is issued.
  6. Proceed with the tax refund step
    Where applicable, we will then claim the withheld income tax on your behalf and transfer the refund, after our service fee, to your designated account.
Japan pension refund application flow
PenPos service overview

Our Service

Leave the process to us — from pension claim to the related refund procedures.

01. End-to-End Application Support

We support the process from the lump-sum withdrawal application through the related income tax refund step. As your tax agent, we communicate directly with the tax office on your behalf where required.

02. Clear and Timely Updates

We keep you updated at key stages, including document submission, filing, approval, and payment.

03. Success-Based Fee Only

Our service fee is deducted only after the refund is received.
No upfront cost.

Apply Now

Open application form

About PenPos

PenPos helps former foreign residents receive their pension lump-sum withdrawal and related tax refunds from Japan in a clear, secure, and practical way.
We simplify complex procedures and reduce language barriers so that post-departure applications can be handled with confidence.

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Featured Guides & Articles

This section highlights selected featured pieces. For the full and up-to-date list, visit the main Guides & Articles page.

Updated: 2026-04-11

Who Can Claim a Japan Pension Refund?

A simple guide to the main eligibility conditions, including nationality, enrollment period, departure from Japan, and the filing deadline.

Read guide → Updated: 2026-04-11

Documents You May Need for a Lump-sum Withdrawal Claim

Understand what information and documents are commonly required before submitting your claim, and how to avoid delays caused by missing items.

Read guide → Updated: 2026-04-11

How the Tax Refund Works After the Pension Refund

Learn why withholding tax may apply to Employees’ Pension Insurance payments and how the follow-up tax refund step works in practice.

Read article →
View all guides & articles

Contact Us

*This form is for general inquiries about our service.
If you wish to apply, please use the application form instead.