Privacy Policy
PenPos ("we", "us") properly handles personal information obtained through our services as described below.
1. Information We Collect
- Name, gender, date of birth
- Address and contact details (email, phone number)
- Passport details, MyNumber, residence card number
- Pension number, bank account information
- Other documents required for pension and tax refund procedures
2. Purpose of Use
- Processing pension lump-sum withdrawal and tax refund applications
- Communication, identity verification, and status updates
- Billing and payment processing
- Related legal and tax procedures
3. Data Management
We take appropriate security measures to prevent data leaks, loss, or unauthorized access.
4. Third-Party Sharing
We do not provide personal data to third parties except in the following cases:
- Required by law
- Submission to government agencies (e.g., pension office, tax office)
- With user consent
5. Outsourcing
When outsourcing operations, we ensure proper data protection measures.
6. User Rights
You may request access, correction, or deletion of your personal data.
7. Policy Updates
This policy may be updated without prior notice.
8. Contact
For inquiries, please contact: